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NHS Pharmacy First

We can give you advice on a range of conditions and suggest medicines that can help. We may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First).

Conditions we can treat as part of Pharmacy First are:
NHS Ear Infection
If your child has pain in the ear, they may have an infection (Otitis Media). Bring them into our pharmacy to see our Pharmacist or book an appointment. This service is for children aged one year to seventeen years.
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NHS Impetigo
Impetigo is a skin infection that's very contagious but not usually serious. It often gets better in 7 to 10 days if you get treatment. Anyone can get it, but it's very common in young children. Why not use our pharmacy first service within our pharmacy to quickly help with Impetigo. Only for persons 1 years and over.
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NHS Insect Bite
Patients aged one year and over who have an infected insect bite can receive support from the Pharmacist and team. If you have been bitten and the bite area is red, itchy, tender or swollen, visit our pharmacy today. Only for persons aged 1 years and over.
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NHS Sinusitis
Sinusitis is the painful swelling of the sinus cavities, commonly triggered by an infection. Although a common ailment, it typically resolves within a month. However, if symptoms persist, medication can aid in a speedier recovery. Don't suffer in silence, seek treatment to help alleviate sinus discomfort. Only for persons 12 years and over.
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NHS Sore Throat
Sore throats are a frequent occurrence, but usually not a cause for concern. With time, they typically resolve on their own, lasting no longer than a week. So, there's no need to fret when the discomfort hits. Our pharmacy first service can help you to speedily recover. Only for persons 5 years and over.
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NHS Urinary Tract Infections (UTIs)
Urinary tract infections (UTIs) are usually caused by bacteria from poo entering the urinary tract. The bacteria enter through the tube that carries pee out of the body (urethra). Women have a shorter urethra than men. This means bacteria are more likely to reach the bladder or kidneys and cause an infection. Only for women aged 16 to 64 years old.
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Shingles
Shingles is a viral infection that manifests as a painful rash, affecting people of all ages but more commonly seen in the elderly. It is caused by the same virus that causes chickenpox and can leave lasting nerve pain. Early treatment is key to managing this uncomfortable condition. Only for persons 18 years and over.
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About Pharmacy First

We can provide you the same treatments you would get from a GP.
The pharmacy first service is an accessible service for all, where you can receive support, advice and if necessary, medication to support you with common conditions.
How can Pharmacy First save time?
Pharmacy First will help you get seen by a healthcare professional quickly.

Instead of waiting for a GP appointment, going to A&E or attending out-of-hours NHS services, you can walk into your nearest Pharmacy and have a private consultation with one of our pharmacists whenever you need to.
What are the benefits of Pharmacy First?
Pharmacy First will allow you to self-treat minor ailments and reduce the time you spend at your GP surgery.

Pharmacists have a range of clinical skills, and they will be able to provide accurate clinical advice without the hassle and waiting times that you might experience using other NHS services like A&E.

If it turns out you need treatment from a GP, your pharmacist can also refer you to them.
Who is eligible for Pharmacy First?
Only patients in England will be eligible for the Pharmacy First service.
Will I need to prove that I don't have to pay for my prescriptions?
If you are exempt from paying for prescriptions, you should show your pharmacists evidence of this when you speak to them. They will need it if they recommend any medicines to treat your symptoms.
What will the pharmacist ask during my consultation?
Our pharmacist will want to understand:
  • The symptoms you're experiencing
  • Your medical history
  • If you're experiencing any other types of illness.
This will help them recommend treatments and medicines that will work for you.
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Looking for another service?

You can find your nearest branch offering the service you are looking for using our interactive map. You can also get directions from your door
Pharmacy Services

See what our customers think...

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Anna Sokolova
30/06/2025
I had my vaccination done there. No waiting time, and the pharmacist was very friendly. I highly recommend this place!
Matt Dooley
03/04/2025
Usually have to drop my prescription off because they don’t have it immediately so they have to order it, but they always have it by the next day. They are fast for the most part for the amount of customers they have. They are nice and courteous. I’m from the US and thought using the UK system would be a bit difficult but it’s been pretty seamless.
Renata Vincoletto
28/03/2025
Lucy Matthews
13/03/2025
Lords pharmacy always get the hard to locate medication. Pleasant team and always happy to help.
We are proud to serve our community with top-notch pharmaceutical services and personalised care. Your health and well-being are our top priorities.
Premises GPhC No: 1115785
Superintendent Pharmacist: ...
Company Reg: 08063677
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